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Assembled MCP Server
MCP server from Assembled enabling AI assistants to query and act on live contact center workforce management data. Provides read and write access across forecasting, scheduling, intraday operations, workforce composition, compliance, and performance analytics. Allows support leaders to diagnose SLA misses, analyze staffing, and adjust schedules through natural language in Claude, ChatGPT, or any MCP-compatible assistant.
MCP unverified
Integration
| Transport | http |
| Auth | oauth |
| Endpoint | assembled-mcp |
Use Cases
| 01 | Query live contact center performance metrics and SLA data through AI assistants using natural language |
| 02 | Adjust workforce schedules and forecasts in real time through conversational AI connected to Assembled WFM |
| 03 | Generate cross-platform operational reports by combining Assembled workforce data with CRM and help desk systems |
Tags
workforce-management contact-center wfm scheduling analytics forecasting customer-support
Machine-readable: /api/servers.json
· JSON-LD schema embedded in <head>