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BMC Helix MCP Server
MCP capabilities from BMC that securely connect AI agents to enterprise workflows and operational data across BMC Helix and mainframe environments. Enables organizations to move from insight to action with visibility, control, and resilience by letting AI agents query and interact with ITSM workflows, operational data, and mainframe operations through governed interfaces. Part of BMC's broader AI agent governance strategy that includes runtime protection and policy enforcement for agent interactions with enterprise systems. Announced July 15, 2026.
MCP verified
Integration
| Transport | http |
| Auth | oauth |
| Endpoint | BMC Helix MCP |
Use Cases
| 01 | Connect AI agents to BMC Helix ITSM workflows to query incident status, change requests, and service health through natural language, with governed access controls ensuring agents operate within defined organizational policies |
| 02 | Enable AI-driven mainframe operations by giving agents secure read access to mainframe performance data, job status, and capacity metrics through BMC's MCP interface without exposing raw system credentials |
| 03 | Build governed agentic workflows that span IT service management and infrastructure operations by connecting AI assistants to BMC Helix data with runtime protection, audit trails, and policy enforcement on every agent action |
Tags
itsm enterprise mainframe workflow-automation governance devops operations
Machine-readable: /api/servers.json
· JSON-LD schema embedded in <head>