Browse
→ Data & Storage
→ Delight.ai Agent MCP
Delight.ai Agent MCP
MCP server from Delight.ai that gives AI assistants secure access to live customer service data from the Delight.ai workspace using natural language. Teams can ask questions like why customer satisfaction dropped this week and get answers from live operational data. Standards-based integration supports Claude, Codex, Cursor and other MCP-compatible clients. Developed using internal workflows before general availability. By Sendbird. Announced August 5, 2026.
MCP unverified
Integration
| Transport | http |
| Auth | api-key |
| Endpoint | https://delight.ai |
Use Cases
| 01 | Query live customer service metrics and satisfaction data through AI assistants connected to Delight.ai via MCP to diagnose trends and identify issues without exporting reports |
| 02 | Enable support managers to ask natural language questions about customer experience data including satisfaction scores and service quality metrics through Claude or Cursor connected to Delight.ai via MCP |
| 03 | Build AI-powered customer intelligence workflows where agents query live Delight.ai operational data to surface satisfaction trends, identify at-risk accounts and generate actionable CX insights |
Tags
customer-service customer-experience analytics support satisfaction cx-data sendbird
Machine-readable: /api/servers.json
· JSON-LD schema embedded in <head>