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Freshdesk MCP
MCP server for the Freshdesk customer support platform. Provides tools for managing tickets, contacts, companies, agents, and canned responses — enabling AI agents to search, create, update, and resolve support tickets.
MCP unverified
Integration
| Transport | stdio |
| Auth | api-key |
| Endpoint | npx freshdeck-mcp |
| Install | npx freshdeck-mcp |
Use Cases
| 01 | Create and update support tickets from an AI assistant |
| 02 | Search customer history and open issues during support sessions |
| 03 | Manage agent assignments and escalate tickets based on priority |
Tags
customer-support tickets helpdesk freshworks
Machine-readable: /api/servers.json
· JSON-LD schema embedded in <head>