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Genesys MCP
Open-source Cloudflare Workers MCP server for Genesys Cloud administration. It focuses on building and changing contact-center objects such as queues, skills, users, wrap-up codes and Architect flows, including Mermaid previews and Genesys-side validation/publishing through flow jobs. Public GitHub repository created August 17, 2026.
MCP unverified
Integration
| Transport | http |
| Auth | oauth |
| Endpoint | https://github.com/ryanshatz/genesys-mcp |
| Install | git clone https://github.com/ryanshatz/genesys-mcp && cd genesys-mcp && npx wrangler deploy |
Use Cases
| 01 | Create and update Genesys Cloud queues, skills and wrap-up codes from an MCP client |
| 02 | Preview contact-center call flows as diagrams before publishing Architect flows |
| 03 | Deploy an owned Cloudflare Worker MCP endpoint for Genesys administration |
Tags
genesys-cloud contact-center queues skills architect-flows cloudflare-workers oauth javascript
Machine-readable: /api/servers.json
· JSON-LD schema embedded in <head>